Friday, September 11, 2026

Insight: ‘The Not Knowing’

By Ed Pierce
Managing Editor


That Tuesday morning started like any other day for me. It was a day off and I had called the previous week and finalized arrangements to bring my 1996 Pontiac Firebird to the dealership in Cocoa, Florida for service.

I had booked an appointment for 8:30 a.m. to minimize my time in the dealership’s waiting area. I needed an oil change and wanted the mechanics to complete the 50,000-mile maintenance checkup.

At the time, I was the only customer sitting in the waiting area and because it was so early, I wasn’t interested in purchasing a snack from the vending machine or looking at the stack of Car and Driver magazines piled up next to the chair I was sitting on. The service technician asked if I wanted to watch television, I said yes and he turned it on to Good Morning America and took my keys to the shop for the mechanic assigned to my car.

I was half-heartedly paying attention to GMA hosts Charlie Gibson and Diane Sawyer when it happened. And the events of that day are something I will never forget as long as I live.

As I sat and watched the dealership’s television, America was under attack as hijacked jets crashed into the World Trade Center towers in New York City killing thousands. I immediately thought about my late father and how as a sophomore in high school he was listening to the radio on a Sunday afternoon in early December 1941 and had learned about the attack on Pearl Harbor leading to America’s entry into World War II.

One by one, I was joined in the dealership’s waiting area by the auto sales manager, several mechanics, another customer and the service technician. When it started to sink in what had happened, I looked around and saw faces of astonishment that terrorists would devise a plan of hijacking and crashing airplanes to kill innocent Americans.

Soon the waiting area was standing room only as most of the dealership’s employees were crowded in there with me watching the live coverage. I looked away from the TV screen briefly to see if any of my family had called me and I suddenly looked up when a newscaster reported that another plane had crashed into The Pentagon in Washington, D.C.

Having been stationed at The Pentagon in the U.S Air Force from 1979 to 1981, I sympathized with those who worked there and what they were going through and was profoundly saddened by the lives lost in that attack.

I sat and watched at the dealership when each of the World Trade Center Towers fell and ended the lives of so many victims. By then my Firebird was ready, I paid the bill and drove home, listening to the car radio.

My emotions were those of sorrow and anger. I couldn’t believe what had just happened to the nation that I had worn the uniform of at home and overseas and had pledged to defend. I wanted those responsible for the tragedy caught and punished for their crimes.

Back in my apartment, I heard about Flight 93 which had been hijacked and was headed for another Washington, D.C. target when passengers fought the terrorists and forcibly crashed the plane in a Pennsylvania field.

As time passed that morning and on into the afternoon, I called my mother to check in and let her know I knew about the events that day.

She asked me if I knew anyone still working at The Pentagon and I told her that after 20 years, I probably didn’t but I was devastated about the people who died there in the attack.

When I hung up with her that afternoon, the world for all of us had changed. We were at war, lives had been lost and many others were about to be.

I believe we all had some sense of personal safety removed from us that morning. Those who went to work at the World Trade Center in New York City did not know what was about to unfold that fateful day, and neither did the flight crews, passengers, airport workers, people at The Pentagon or news reporters across America. 

What I do know is that countless phone calls were made that day to family members and friends expressing their love for one another.

None of us knows exactly how much time that we are given in life and it certainly all could end in an instant. It could come for us on the way to the grocery store, on a hike in the woods or simply sitting by the window reading.

The “not knowing” is certainly part of what makes life difficult and the events of 9-11 reinforced for me the stark reality that we are all subject to death coming for us at any time.

Yet, if there is anything positive for Americans to have emerged from that terrible day, we all learned we are not alone and we worked together to rebuild our future.

We also learned that family and friends and expressions of love matter. And Americans overcame the tragedies of 9-11 and survived, just as the nation will overcome future threats and challenges. <

No comments:

Post a Comment